Tags
disruption volatility corporate strategy business blind spots future of business retail healthcare financial services
Biography
Eric is the author of The Collaboration Economy and The Future of Value, two ground-breaking books that connect sustainability with strategy and disruptive new business models. Eric gives talks and workshops on the topics of volatility as a driver of growth, sustainability, and disruptive business strategies for Fortune 500 companies, conferences, and universities worldwide.
Known as a ‘CEO whisperer’, Eric has served for over twenty years as an advisor to the world’s largest companies, most innovative CEOs and elected government leaders. Fluent in Japanese, earned through living in Japan with host families that didn’t speak English, Eric helps his readers and clients see the connections between geopolitics, radicalized ideology, technology advances and climate change.
Before founding Nexus, Eric worked with Accenture, Fidelity Investments and Deloitte as a business strategist, graduated Phi Beta Kappa from the University at Albany, and earned an MBA from The Wharton School in strategic management. He is a board advisor to the Angiogenesis Foundation, the Charles River School, and an active member of both TED and the Clinton Global Initiative.
Eric lives with his wife and children outside of Boston, Massachusetts.
Experience
Managing Director
Nexus Global Advisors
November 2010 - present
I lead Nexus Global Advisors, a nimble advisory firm that provides counsel to senior leaders and managers about the future, thriving amid volatility, corporate strategy, and developing profitable business models for the age of climate change. Clients range from CEOs of Fortune 500 food and beverage, retail, financial services, energy, and healthcare companies to senior leaders at mid-market consumer packaged goods companies.
Our services include:
- Developing scenarios for the future of your business
- Supporting strategic decisions about new business ventures, acquisitions, and divestitures
- Crafting sustainable business strategies that balance environmental, social, and economic interests
- Revealing business blind spots that, left unchecked, would disrupt even the strongest of companies
- Coaching executives through transitions within their careers, their positions, and their companies
Success stories include:
- Consumer Packaged Goods company: Our recommendations on new products and an acquisition led to 90 percent growth over two years
- Food Manufacturing company: Our recommendations led company to divest two business units before consumer shift to organics and fresh foods
- Energy company: Our recommendations led this Western Canada based energy company to develop three new service lines and reduce reliance on fossil fuel revenue by 20 percent
Specialist Master, Sustainability
Deloitte Consulting LLP
February 2010 - November 2010
Strategic consulting, including serving as sustainability and strategy subject matter expert for public and private sector clients.
Research Fellow
Accenture Institute for High Performance
March 2006 - November 2009
I was a research fellow at the Accenture Institute for High Performance, where my research focused on the connection between sustainability and high performance.
Led Accenture's Sustainability Research Program:
Managed $500K budget to deliver several high-impact sustainability points of view to position Accenture as sustainability thought leader among its peers. Most recent articles include:
Driving Sustainability in a Downturn (published on Forbes.com)
Sustainability and its Impact on the Corporate Agenda (co-published with the World Business Council for Sustainable Development)
Compatible Aims: Sustainability and High Performance (published on Accenture.com)
Convinced five Fortune 500 companies to provide Accenture access to between 10 and 25 executives to conduct interviews and develop case studies on the companies' sustainability strategies.
Served as sustainability subject matter expert on client projects for several prominent private and public organizations.
Previous Institute Roles:
Co-led research and develop point of view on the emerging role of the chief strategy officer. Article published in the Harvard Business Review.
Co-led research for and composition of Competing on Analytics, a book published by Harvard Business Press in 2007.
Director, Market Research and Analysis
Fidelity Investments
June 2001 - January 2006
Created strategies to grow market share in three market segments based on primary and secondary research and analysis. Result: National Financial increased its market share in all three market segments by at least five percent.
Led competitive, industry, and Fidelity business research efforts to identify emerging client needs, competitor strategies and business trends in support of strategic planning and development efforts of President and senior management team.
Guided the strategic planning process for Hospitality Services Company by incorporating direction from four different business units. Gained and held management's support throughout the process.
Led cross-Fidelity team of eight individuals in effort to optimize mutual fund distribution analysis and reporting process.
Senior Consultant
Accenture
January 1996 - June 1999
Promoted twice in four years; Developed merger integration plan to combine the Finance departments of two merging firms. Result: plan combined the departments two months early, and saved the client $2M.
Built economic model, interviewed 40+ management personnel and analyzed back-office processes to quantify savings from large-scale transformation project. Result: work quantified $100M in potential cost savings over five-year period.
Directed three-person team, which built internal client portfolio management and evaluation process. Result: internal client approval process is now globalized, less time-consuming and more effective.
Education
The Wharton School, University of Pennsylvania
Master of Business Administration (M.B.A.)
1999 - 2001
Dual major in strategic management and ecommerce
Kansai Gaidai in Kyoto, Japan
Bachelor's Degree
1993 - 1995
Convention challenger - Biked through towns that had never talked with a gaijin (foreigner), especially a blonde gaijin who spoke fluent Japanese.
Food experimenter - Became a connoisseur of natto (spoiled bean curd) and taught my Japanese host family to make the best chicken parmesan in Kyoto.
Boundary pusher - Spoke only Japanese for weeks on end; dreamt in Japanese; actively sought to be as uncomfortable as often as possible.
State University of New York at Albany
Bachelor's Degree
1991 - 1995
Dual majors: Japanese Studies and Finance/ Marketing
Phi Beta Kappa
Developed scholarship program with the U.S. Department of Defense to send American students to study in non-traditional countries
Other
Publications
How to Survive Climate Change and Still Run a Thriving Business: Checklists for Smart Leaders
Harvard Business Review
April 2014
The Collaboration Economy
Wiley
April 2013
Book: How six industries are collaborating with competitors, society, and the public sector for competitive advantage
The Future of Value
Wiley
September 2011
Book: Enhance business performance by using sustainability for competitive advantage
Languages
Japanese English
I work with senior executives of companies as large as $50B in revenue (global food and beverage company) to companies as small as $20M in revenue (insect repellent company). Typically a CEO or senior executive brings me in to envision the company's future on its current path and what that future could look like on different paths. Then we choose the desired future path, assess the company's (including the executive's) assets and abilities to forecast the changes needed to make that future a reality, and finally we develop an execution plan accordingly. The 'future path' conversation can be of varying scope, from a focus on corporate sustainability to the overall strategic direction of the company. Where appropriate, I stay engaged with the senior executive through execution of our plan so I can be held accountable not just for the clarity of the vision but also the foresight of roadblocks in the completion of the plan.